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We believe that
fast, prompt delivery, and honest customer service after the sale,
is key to growing a successful business.
Our warehouse is located in St.
George, Utah. Customer service
hours are from 9 am to 5 pm MST Monday through Friday.
Our
Customer Service Number Is (435) 674-2785
Our Toll Free Order
Line Number Is
(888) 826-9683
In keeping with our philosophy of being the most
competitively priced Predator & Game Animal call source
ANYWHERE, and to keep operational costs low, we emphasize the secure
Online Ordering and Mail Ordering aspect of our
business.
However, we do take phoned in Visa, Master Card,
Discover Card, or American Express orders at
our customer service desk. Please note our customer service
representatives wear several hats (processing inbound stock
deliveries, packing orders, etc.) and it is possible to get our
answering machine. If you get our answer service, please leave
your name and phone number and we will promptly return a call to you.
AllPredatorCalls.com is a full time game call
business, with tens of thousands of satisfied customers
nation-wide. We sponsor game calling web forums, the annual World
Predator Hunting & Calling Expo, coyote hunting
championships, and youth hunts nationwide. We are in the predator
hunting sport and industry for the long run and will strive to earn
your continued business through fast shipping, low prices, and
top-notch customer service.
Which Is Faster, Phone Orders or
Online Orders? Online
orders are much faster to process and ship.
Most online orders are processed, packed and ready to ship within
15 minutes of order! We have a staff of warehouse personnel who
pull and pack orders as they come off the server printer.
Phone orders do take longer to process and ship as they must
process through our billing and invoicing departments prior to
going to the warehouse for pulling and packing. In a hurry for
your product - Order online.
We
Ship both via the US Post Office (USPS) & United Parcel Service
(UPS)
Shipping:
United States Postal Service (USPS).
Customers have the option of choosing the from the following two
USPS
shipping priorities:
 | Priority Mail. Delivered to most destinations
nation-wide in 2 to 4 BUSINESS days. An order with a shipping
weight of 1 pound or under (2 or 3 game calls or a couple DVD's) costs approx
$5.95 |
| Express Mail. Delivered to most destinations
nation-wide in 1 to 2 BUSINESS days (NOT GUARANTEED)*. An order with a shipping
weight of 2 pounds or under costs approx $21.95 postage. |
Effective
May 14th 2007, The USPS adopted Shape-Base Pricing. Surcharges
& Balloon rates based on package size and zone of shipment
are now be factored into the shipping charges. This
has significantly increased shipping charges, up to a
whooping 711% on medium and large size packages - Because of this
rate increase, we now offer UPS.
|
UPS Ground (1 - 5
Business Day).
Recommended for items over 3 lbs shipping weight or bulky items. Depending on
your zone, UPS can be faster then USPS Priority Mail
and less expensive. |
| UPS 3 Day
Select (3 Business Day). |
| UPS 2nd Day Air
(2 Business Day). |
| UPS Over Night
Air (1 Business Day). Expensive - But gets there
overnight. |
| Please
Note UPS doesn't count Weekends or Holidays
as delivery days. |
We
ship to the 50 US States ONLY - No International Orders.
Product shipping weights displayed in the shopping cart include
shipping & packing materials and are approximant weights.
Terms of Use,
Return
& Refund Policy (September
1st, 2008)
Mouth
Calls, CD's, Videos, Decoys, Accessories, etc.
| We will provide a full refund or
replace with a like item for items RETURNED postmarked within 14
days of purchase meeting the following criteria.
| Unopened items:
If you make a mistake ordering, and order the wrong item. WE
WILL exchange as long as unopened. The customer will be
liable for postage/shipping charges for the exchange item
back to the customer. |
| Remember - We will ONLY
refund/exchange mouth calls in unopened packages. |
| Opened Package: Once
the package is opened defective DVD's, CDs, or cassette
tapes. Must be returned with original packing. if opened,
We WILL NOT
provide monetary refund, but will replace defective items with
a new item. |
| Mouth calls cannot be resold
for obvious health reasons. We will only refund/exchange
mouth calls in unopened packages. We WILL
NOT accept returns on Mouth Calls once used or
opened. Reasons such "hard to use" or "I
don't like it", "I can't make it sound the way I
want to", etc. Will NOT be accepted as excuses for
return. Be sure of the item you want before ordering - our
previous very liberal return policy was abused by a few,
ruining it for others. |
| We will not provide refunds
for damage due to intentional misuse or accidental damage by
the customer. |
|
| If
you have questions about a product, call us toll free before you
order to discuss capability, function, quality, etc. |
| Non Defective items returned
within the 14 Day period WILL BE SUBJECT TO A 20 PERCENT
RESTOCKING FEE. |
| WE
DO NOT REFUND SHIPPING CHARGES ONCE A ITEM IS SHIPPED. |
Electronic Game Calls
ALL RETURNS MUST BE POSTMARKED
WITHIN 14 DAYS OF PURCHASE AND ARE SUBJECT TO A 20 PERCENT
RESTOCKING FEE
| Remote Control Game Calls. As with
ALL remote controls, ranges can vary significantly depending on
battery state of charge and line of sight obstructions - trees,
bushes, brush, etc. Manufacturers remote control range claim's
are normally based on clear flat terrain under ideal conditions,
holding the remote 5 - 6 feet off the ground - NOT HUNTING
CONDITIONS. Our experience with remotes from various
manufacturers is to expect 1/2 the range claimed under hunting
conditions. We will
not provide refunds or exchanges for calls not meeting
"claimed" remote control ranges by the manufacturer. |
| We are not a warranty repair
center for defective electronic callers. Electronic
callers should be return to the manufacturer for repairs.
All manufacturers that we carry offer between 1 & 5 year
warranties on their electronic callers. We will provide phone
numbers and points of contact in the unlikely event you need
warranty service. |
| We do not refund shipping charges
on returns |
| Be sure of the item you want
before ordering - our previous very liberal return policy was
abused by a few, ruining it for others. We are not in the
business of shipping multiple electronic game calls to customers
so they can keep the one they like, and return the rest after use.
If you have questions
about an electronic caller, call us toll free before you order
to discuss capability, function, quality, etc. |
Pricing Policy / 30
Day Pricing Guarantee
| Our pricing policy and philosophy
is very simple - If it's on sale today, then you paid to
much yesterday. We do not play the "sales"
game many retailers engage in - For example proudly announcing
"15 percent off" while inflating the retail price by
that same 15 percent, essentially selling it at normal retail
anyway. However, on occasion, because of our buying power
and industry contacts we are offered opportunities for special
purchases and bulk discount buys. In these cases, our
policy is to pass the savings on to our customers in the form of
lower prices. |
| Our prices are guaranteed for 30
days from date of purchase. If the customer brings it to our
attention, that they purchased an item from AllPredatorCalls.com
and that the item was later reduced in price at
AllPredatorCalls.com within the 30 day guarantee period, we will
refund the price difference in the form of a store credit at
AllPredatorCalls.com. Please note we will not provide a monetary
or credit card refund - store credit only. |
| Our 30 day pricing guarantee doesn't
apply to shipping charges, free shipping offers, and special
bonus offers. We do not price match with other businesses. |
| We reserve the
right to make price adjustments / credits at our discretion. |
You MUST Have a
Return Authorization
| All Items returned must have a
return authorization and be accompanied with: |
| Name, Address, Phone #, Email
(optional), order number, and reason for return. Note: We will
not accept items mailed “Postage Due”. The outside of the
package must have the Return Authorization number clearly marked
- No returns without a Return Authorization will be accepted.
Packages returned without authorization will be refused. |
Shipping Delays:
| Products ordered normally
get shipped the next business day. |
| 99 percent of the items we sell are in stock. We update
our out of stock status each day (online) - Items ordered
that are out of stock normally will ship within 7 - 14 days
unless otherwise noted. You are welcome to call us
toll free to check stock status. |
| We
do not control UPS or US Postal Service or their delivery
schedules - Severe weather, road closures, aircraft
delays, incomplete address, acts of god, etc can all affect
delivery schedules. Many rural areas still take 2 days delivery
time even with Express Mail. We
will not refund shipping charges for UPS or the US Postal Service
not meeting there delivery time guidelines. |
| WE
DO NOT REFUND SHIPPING CHARGES ONCE A ITEM IS SHIPPED. |
Electronic Calls:
| Electronic Callers & Remote Control
units. We are not a warranty repair
center for defective electronic callers. Electronic
callers should be return to the manufacturer for repairs.
All manufacturers that we carry offer between 1 & 5 year
warranties on their electronic callers. We will provide phone
numbers and points of contact in the unlikely event you need
warranty service. |
Mouth Calls:
| Mouth Blown Calls. We are not a warranty repair
center for defective mouth blown calls (except for
JavelinaHunter.com & Arizona Game Calls). Defective
mouth blown calls should be return to the manufacturer for
repairs. All manufacturers that we carry offer between 1
year and lifetime warranties on their call products. We will
provide phone numbers and points of contact in the unlikely
event you need warranty service. |
Legal Information:
|
Indemnity:
You
agree to hold harmless and defend AllPredatorCalls.com, Inc and
its associates, officers, and subsidiaries from and against any
and all liability, claims, costs and expenses for any
accident or death, unintentional or otherwise, caused by the use
of any item manufactured by or purchased from our online store. |
| Applicable Law:
Jurisdiction. These Terms and Conditions supersede any other
agreement between you and AllPredatorCalls.com, Inc to the extent
necessary to resolve any inconsistency or ambiguity between them.
This Web Site is administered by AllPredatorCalls.com, Inc from
its offices in St George, Utah. These Terms and Conditions will be
governed by and construed in accordance with the laws of the State
of Utah, without giving effect to any principles of conflicts of
laws. Any action seeking legal or equitable relief arising out of
or relating to this Web Site shall be filed only in the State and
Federal courts residing in the incorporated city of St George,
Utah, and you hereby irrevocably and unconditionally consent and
submit to the exclusive jurisdiction of such courts over any suit,
action or proceeding arising out of or relating to the use of the
AllPredatorCalls.com, Inc website. |
| Game calls often contain small components which are choking
hazards to children - KEEP GAME
CALLS STORED OUT OF REACH OF CHILDREN |
| WILD ANIMALS MAY RESPOND
AGGRESSIVELY AND ATTACK WHEN
USING GAME CALLS |
| Some states prohibit the use of electronic game call devices.
Check with your states Game & Fish department is you are
unsure. |
Privacy
| We NEVER release customer credit card
info or phone numbers to third parties. |
Security
| Secure online orders. Our
shopping cart utilizes a completely secure cryptography SSL
Certificate which enables encryption of all sensitive
information during online transactions. As an enhanced
security measure, AllPredatorCalls.com never stores
sensitive credit card information on it's secure servers,
during each visit to our website in which a sale takes place,
the customer must enter credit card information. |
Errors, Typos, and Changes:
| We strive for 100-percent accuracy in pricing, descriptions,
and product photographs. However, manufactures change
product contents, specifications, and prices without notice.
We are human, and may make typos and errors on occasion.
Our goal is zero pricing errors and we are confident we have
none, in the event one is detected by a customer, we reserve the
right to make price adjustments at our discretion. |
Contact Information:
| Our warehouse is located in St.
George, Utah. Customer service
hours are from 9 am to 5 pm MST Monday through Friday. Our
toll free phone order number is (888) 826-9683. Our customer
service/general inquires number is 435 674-2785 |
| Our mailing address for returns, general correspondence, and
orders: |
Via the US Post Office
Mail:
AllPredatorCalls.com
PO
Box 911176
St.
George, UT 84791
For
UPS
Shipments:
AllPredatorCalls.com
4012
S River Road Ste 5-D
St.
George, UT 84790
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